RESERVATION
Book Your Stay with Best Price Guarantee
HILLSIDE EDEN RATES
Published rates for 14 guests. Extra guests 20 USD p/night. Maximum occupancy is 18 guests.
- Best Rate Guarantee
- Book 7 Nights - Free Airport Pick Up
- 15 December - 7 January
- Best Rate Guarantee
- Book 7 Nights - Free Airport Pick Up
TERMS & CONDITIONS
Please read the terms & conditions before you complete your booking.
Inclusions
Your breakfast is included and served whenever you like in your private restaurant or on your terrace or balcony. All bathrooms have free toiletries. Wifi is available in all the rooms and public areas. Every room has free coffee and tea facilities and a hot/cold mineral water dispenser is set up for you to use and a daily mineral water bottle will be placed in your room every day. Free guided trekkings from Hillside Eden are included for all our guests. For the little ones we offer free babysitting service and customized kids programs. And of course you´ll enjoy your wlecome drink upon arrival.
Payment
To confirm your booking we charge the first night as a deposit payment. The booking form directs you to our Paypal portal where you can pay with Paypal, Visa, Mastercard or Discovery. The ballance can be paid on arrival.
Best Price Guarantee
If, within 48 hours of making your booking, you find the same listing at a lower, publicly available price, we'll match that price and give you a 100 USD credit to spend during your stay with us. To qualify, the offer you've found must be identical to the one displayed on our website.
Occupancy
The estate has 7 bedrooms and 14 guests are included in our standard rate. We can place 4 extra single matrasses with a maximum occupancy of 18 guests. An amount of 20 USD per person per night will be charged for every person above 14.
Cancellation
The first night deposit is refundable within 30 days after booking confirmation, unless the arrival date is less then 30 days. After 30 days of the booking confirmation, less then 30 days before arrival, during June, July, August and between 15 december and 5 january, the deposit is non refundable
Check in / Check out
Check in is possible from 14.00 (2PM) and check out is at 12 noon. Early check in or late check out is possible, depending on availability.
Government Tax & Service Charge
A totall of 15% government tax and service charge is included in the published nightly rates.
Damage / Loss
Any damage or losses caused during the Rental Period will be the Guest’s responsibility and may be charged to the Guest. In cases of excessive or unacceptable loss or damage we may require the guests to vacate the property immediately, without compensation or refund.
Child Policy
Children up to 4 years will not be charged. We have two complimentary baby cots available on request. If you travel with children below 5 years old, do not add them in the number of guests, but do let us know in the remarks to avoid extra person charge above 14 guests.
Pets
The presence of pets is prohibited as a standard policy. However, in certain circumastances we can deviate from this, but only with explicit permission from Hillside Eden. A request must be made at least 24 hours before the arrival date.
Insurance
Hillside Eden strongly advises you to take out fully comprehensive travel insurance for everyone in your group before you travel to Bali. This will protect you against medical costs in case of injuries or illness, including loss of baggage; cancellations; death; and other possible unforeseen circumstances.
Privacy Policy
This policy covers how we use your personal information. We take your privacy seriously, any personal information received will only be used to complete your booking. We will not sell or redistribute your information to anyone.
QUESTIONS?
Do let us know if you have any question or special request. Also please contact us directly for any kind of retreat or event request. For weddings we have a special experienced team to assist you in organizing.
Give Us a Call
Do not hesitate to give us a call if you want immediate answers to your questions. Please note that the Indonesian time zone applies here.
Send Us an Email
If you don´t want to fill out our form, you can also send us an email with your questions. We will reply within a few hours.
Drop By and Talk
Of course you´re always welcome to visit us before you book or to discuss any idea you might have. Please do let us know in advance due to privacy for our staying guests.